What Chat Channels are Available?

FBT chat channels:

For patients in the FBT treatment type, the following chat channels should be available on the morning of the patient's start date. Each column represents the chat channels the patient or support is assigned to.

Note: The proxy support group channels are only created for patients with two or more proxy supports

Patient	Proxy Support 1	Proxy Support 2	Proxy Support Groups	General Support
Patient + Dietitian	Proxy Support 1 + Dietitian	Proxy Support 2 + Dietitian	Supports + Dietitian	-
Patient + Peer Mentor	Proxy Support 1 + Family Mentor	Proxy Support 2 + Family Mentor	Supports + Family Mentor	Support + Family Mentor
Patient + Medical Team	Proxy Support 1 + Medical Team	Proxy Support 2 + Medical Team	Supports + Medical Team	-
Patient + Psychiatry Team	Proxy Support 1 + Psychiatry Team	Proxy Support 2 + Psychiatry Team	Supports + Psychiatry Team	-
Patient + Therapist	Proxy Support 1 + Therapist	Proxy Support 2 + Therapist	Supports + Therapist	-
Patient + Therapy, RD, Mentor Team	Patient + Proxy Support 1 + Therapy, RD, Mentor Team	Patient + Proxy Support 2 + Therapy, RD, Mentor Team	Patient + Supports + Therapy, RD, Mentor Team	-
-	Proxy Support 1 + Therapy, RD, Mentor Team	Proxy Support 2 + Therapy, RD, Mentor Team	Supports + Therapy, RD, Mentor Team	-

CBT-E chat channels:

For patients in adult treatment types with one general support, the following chat channels should be available on the morning of the patient's start date. Each column represents the chat channels the patient or support is assigned to.

Note: For adult patients with proxy support(s), the chat channels will mirror those of the FBT chat channels

Patient	General Support
Patient + Dietitian	Support + Family Mentor
Patient + Medical Team	-
Patient + Peer Mentor	-
Patient + Psychiatry Team	-
Patient + Therapist	-
Patient + Therapy, RD, Mentor Team	-

If any chat channels are missing for a patient, kindly submit a ticket at support@equip.health. We will be more than happy to assist you.